Privacy Policy

E2bet Privacy Policy — How We Keep Your Data Safe

E2bet treats the protection of your personal data as its highest priority. This privacy policy explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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1 Introduction

Welcome to e2bet.sx. We understand how valuable your personal information is to you. That's why e2bet's privacy policy has been built on complete transparency — so you always know what data is collected, how it's used, and how it's kept secure.

This privacy policy applies to e2bet's website, mobile application, and all associated services. By using our platform, you are deemed to have agreed to this privacy policy.

E2bet never sells your data to third parties. Protecting your privacy is one of our core responsibilities.

2 What Data We Collect

E2bet collects certain information to register your account, process transactions, and deliver the best possible service. Details are outlined below:

Information Collected Directly from You

  • Name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • National ID or passport details (for KYC verification).
  • Payment method details (bKash, Nagad, Rocket number, or crypto wallet).

Automatically Collected Information

  • IP address and device information.
  • Browser type and operating system.
  • A log of which pages you visited and how long you spent on them.
  • Cookie and session data.
  • Gaming and betting history.
Data Types Purpose Retention Period
Personal Identity Account Verification & KYC 5 years after account closure
Transaction Information Payment Processing 7 years (as required by law)
Gaming History Service Improvement & Dispute Resolution 3 years
Cookie Data Improving Site Experience 1 year from session
Device Information Security Verification 12 months

3 How Your Information Is Used

E2bet uses your information only for specific, legitimate purposes. Under no circumstances is your data used for anything else without your consent.

  • Account Management: To verify identity during registration, login, and account authentication.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues and complaints quickly.
  • Security: To prevent fraud, money laundering, and other criminal activities.
  • Responsible Gaming: To monitor your gaming behavior and identify problematic patterns.
  • Promotional Communications: To send you offers and bonus information with your consent.
  • Legal Obligations: To meet regulatory requirements.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting our support team.

4 Data Sharing Policy

E2bet never sells your personal information. However, there are specific circumstances in which data may be shared:

When Data May Be Shared

  • Payment Provider: Limited information is shared with bKash, Nagad, or other payment services to process your transactions.
  • Legal Authorities: We are required to provide information in response to a court order or a lawful request from a regulatory authority.
  • Technology Partners: Limited data is shared with game providers or IT service partners as needed to operate the platform.
  • Anti-Fraud System: Information may be verified with specialist security agencies to prevent fraud.

All third-party partners operate under strict confidentiality agreements with e2bet and are prohibited from using your data for any other purpose.

5 Cookie Policy

E2bet uses cookies on its website to enhance your browsing experience and analyze site performance.

Cookie Types

  • Essential Cookies: Required for login sessions and security — these cannot be turned off.
  • Performance Cookies: To understand which pages are most frequently visited.
  • Functionality Cookies: To remember your language preferences and settings.
  • Analytics Cookies: For analyzing site usage and driving improvements.

You can disable cookies at any time through your browser settings. Note that disabling certain essential cookies may limit some site functionality.

6 Data Security Measures

E2bet protects your data with industry-leading security measures. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for login and transactions.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Regular system audits conducted by third-party security specialists.
  • Data Backup: Regular backups are maintained on encrypted servers.
  • Access Controls: Only authorized personnel can access specific data.

E2bet's servers operate in accordance with international data protection standards and regularly pass third-party security audits.

7 Your Rights

E2bet is committed to giving you full control over your personal data. You have the following rights:

Right to Access — you can request to view the information we hold about you at any time.

Right to Rectification — you can request corrections to any inaccurate or outdated information.

Right to Erasure — you can request that your data be deleted, except where retention is required by law.

Right to Restrict Processing — you can request that we limit the use of certain information.

Right to Data Portability — you can request a copy of your data.

Right to Object — you can object to your data being used for specific purposes.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

8 Protection of Minors

E2bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

  • Age is verified at the time of registration.
  • Proof of age is required during the KYC process.
  • Any account found to belong to a minor will be closed immediately.
  • The relevant data will be permanently deleted.

If you become aware of a minor using e2bet, please contact us immediately.

9 Policy Updates

E2bet may update this privacy policy at any time. For any significant changes, we will post a notice on the website and notify you at your registered email address.

  • The date of each update will be noted at the top of this page.
  • Re-consent may be required for significant changes.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Check this page regularly to stay up to date with the latest version of our Privacy Policy.

10 Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We're always here to help.

Response Time: 24–48 hours
Support is available in both English and Bengali.

? FAQ — Privacy Policy

No, e2bet never sells your personal information to third parties. Data is used only on a limited basis for service operations and legal compliance.

Retention periods vary by data type. Transaction data is generally kept for 7 years, and KYC data for up to 5 years after account closure. See the table above for full details.

Yes, you can request deletion of your data unless a legal obligation requires us to retain it. Contact our support team by email with your request and we will complete the process within 30 days.

Yes, e2bet keeps your data secure through 256-bit SSL encryption, two-factor authentication, and regular third-party security audits.

Email us at [email protected] to request an unsubscribe. We'll update your preferences promptly.

Our Commitment to Your Privacy

End-to-End Encryption

Every transaction and piece of data you share is protected by 256-bit SSL encryption. No third party can access this information.

Transparent KYC Process

Identity verification exists solely to protect you. KYC information is stored only on secure servers and is never used beyond what is necessary.

We Do Not Sell Data

E2bet never sells or gives away your personal information. Your data belongs to you alone.

Regular Security Audits

Third-party security specialists conduct regular system audits to ensure your data remains fully protected.

Your Control

You can view, correct, or request deletion of your data at any time. Full control is in your hands.

Full Support in Bengali

Our support team is always ready to help you with any privacy-related questions in your preferred language.

Join Now

Your Data Is Secure — Get Started with e2bet Today

E2bet has you covered with a clear privacy policy, advanced data protection, and a trusted payment system. Register today.

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